Contact Us

Contact Us

By Telephone

Feel free to contact us during our business hours. Our phone line is not constantly monitored, so if we don't pick up, it's likely because we are busy assisting customers in our store. Call us on 01928604000.

By Email

Reach out to us using the contact form or directly at info@therawsuperstore.co.uk. We can't wait to hear from you!

Frequently Asked Questions

As a top raw food expert, we've got you covered! We have free basic transition guides, lots of social media content and courses that are purchasable, respectively. Our goal is to educate pet parents on the benefits of biologically appropriate diets and how they can improve their furry friend's well-being.

We stand by the quality of our products and as such, we do not accept returns on perishable items like raw food or frozen goods. However, we are happy to process returns on non-perishable goods within 30 days of purchase. If for any reason you are unsatisfied with your order, please reach out to us within 24 hours of receiving it so we can find a solution together.

Discover all the information you need for our convenient local deliveries by simply clicking the link above. Don't forget, the deadline for submitting your order is 4PM on Wednesdays. Your order will be delivered between 10-6PM on Thursdays and you'll receive a confirmation email and text message, so make sure your contact details are accurate!